Privacy Policy

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Wing Snob ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at wingsnobeat.click, place an order with us, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. About Wing Snob

Wing Snob is a food service business operating in the United States. We provide customers with an exceptional dining experience, offering a variety of chicken wing dishes, sides, beverages, and related food products. Our website facilitates online ordering, menu browsing, promotions, and customer communication.

2. Information We Collect

We collect information about you in a variety of ways when you interact with our website and services. The categories of information we collect are described below.

2.1 Personal Information You Provide Directly

When you register an account, place an order, contact us, subscribe to our newsletter, or participate in promotions, you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: Full name, username or screen name.
• Contact Information: Email address, phone number, mailing address, and delivery address.
• Payment Information: Credit or debit card details, billing address, and payment method information. Note: We do not store full card numbers; payment processing is handled by secure third-party payment processors.
• Account Credentials: Username and password if you create an account with us.
• Order Information: Details of food items ordered, special instructions, dietary preferences, and order history.
• Communications: Messages, feedback, complaints, or inquiries you send to us via email, contact forms, or other channels.
• Promotional Participation: Information submitted when entering contests, sweepstakes, or responding to marketing offers.

2.2 Information Collected Automatically

When you visit our website at wingsnobeat.click, certain information is collected automatically through cookies, web beacons, pixels, and similar tracking technologies:

• Usage Data: Pages visited, links clicked, time spent on each page, referring URLs, and the sequence of pages viewed during your session.
• Device Information: Device type (desktop, mobile, tablet), operating system and version, browser type and version, screen resolution, and hardware model.
• Network Information: IP address, approximate geographic location derived from IP address, internet service provider (ISP), and connection type.
• Cookie and Tracking Data: Session identifiers, persistent identifiers, browsing behavior across our website, and preferences stored in cookies.
• Log Data: Server logs that record requests made to our web server, including timestamps, error messages, and diagnostic information.

2.3 Information From Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you interact with our social media pages or log in using a social media account (such as Facebook or Google), we may receive profile information as permitted by those platforms and your privacy settings.
• Delivery Partners: Third-party delivery services that fulfill your orders may share delivery confirmation information with us.
• Analytics Providers: Aggregated demographic and behavioral data from analytics service providers to help us understand our audience.
• Marketing Partners: Information about your interests and marketing preferences from advertising networks and data partners.
• Review Platforms: Publicly available reviews or ratings you post on third-party review platforms (such as Yelp or Google Reviews) that reference our business.

2.4 Sensitive Personal Information

We generally do not seek to collect sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account details (beyond payment processing), precise geolocation beyond what is needed for delivery, racial or ethnic origin, religious beliefs, health information, or sexual orientation. If for any reason such information is shared with us, we will handle it with additional care and in accordance with applicable law.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, all of which are described below.

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating with delivery partners.
• Creating and managing your customer account.
• Processing payments and preventing fraudulent transactions.
• Sending order confirmations, receipts, and shipping or delivery updates.
• Responding to your customer service inquiries and resolving complaints.
• Managing loyalty programs, rewards points, or promotional credits associated with your account.

3.2 Improving Our Website and Services

• Analyzing how users interact with our website to improve navigation, layout, and functionality.
• Conducting internal research, data analysis, and testing to enhance our offerings.
• Monitoring website performance, identifying technical issues, and conducting quality assurance.
• Developing new menu items, features, and services based on customer feedback and behavior.

3.3 Marketing and Communications

• Sending you promotional emails, special offers, discount codes, and newsletters about Wing Snob products and services — but only where you have provided consent or where permitted by applicable law.
• Personalizing the content and advertisements you see on our website and on third-party platforms based on your browsing history and preferences.
• Retargeting you with relevant advertisements on social media and other advertising networks.
• Notifying you about changes to our menu, policies, or services.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional communications related to your orders or account.

3.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations.
• Enforcing our Terms of Service and other agreements.
• Protecting the rights, property, or safety of Wing Snob, our customers, employees, or the public.
• Detecting and preventing fraud, abuse, security incidents, and other harmful activities.
• Responding to lawful requests from government authorities, courts, or law enforcement.

4. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with certain third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with carefully selected third-party companies and individuals who assist us in operating our business and delivering services to you. These may include:

• Payment Processors: Companies that securely process your payment transactions (e.g., Stripe, Square, PayPal).
• Delivery and Logistics Partners: Third-party delivery services that fulfill your food orders.
• Cloud Hosting and Infrastructure: Providers that host our website and store our data.
• Email and SMS Marketing Platforms: Services that help us send promotional and transactional communications.
• Analytics Providers: Companies such as Google Analytics that help us understand website usage patterns.
• Customer Support Tools: Platforms that manage customer inquiries, chat support, and ticketing systems.
• Advertising Networks: Platforms such as Google Ads and Meta (Facebook) Ads that serve targeted advertisements.

All service providers are contractually required to handle your personal information securely, use it only for the purposes we specify, and comply with applicable privacy laws.

4.2 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and if it results in a material change to this Privacy Policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Enforce our Terms of Service or investigate potential violations thereof.
• Protect the safety, rights, or property of Wing Snob, our users, employees, or the public.
• Detect, prevent, or address fraud, security breaches, or technical issues.

4.4 Aggregated and De-Identified Data

We may share aggregated or de-identified data — information that cannot reasonably be used to identify you — with third parties for marketing, research, analytics, or other business purposes. This information is not subject to the protections described in this Privacy Policy because it does not constitute personal information.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixels, and similar tracking technologies to enhance your user experience, analyze traffic, and deliver personalized advertising. Below is a brief overview of how we use these technologies.

5.1 Types of Cookies We Use

You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website. For detailed information about the specific cookies we use and how to manage your preferences, please refer to our Cookie Policy, available on our website at wingsnobeat.click.

6. Data Security

The security of your personal information is a top priority for Wing Snob. We implement a range of technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Secure Payment Processing: All payment card transactions are processed by PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers.
• Access Controls: Personal information is accessible only to authorized personnel who need it to perform their job functions. We enforce role-based access controls and multi-factor authentication for sensitive systems.
• Firewalls and Intrusion Detection: We maintain firewalls, intrusion detection systems, and other network security tools to monitor and protect our infrastructure.

6.2 Administrative Safeguards

• Regular employee training on data privacy and security best practices.
• Internal policies governing the handling, storage, and disposal of personal information.
• Vendor security assessments and contractual data protection obligations for all third-party service providers.
• Incident response procedures to detect, contain, and report data breaches in a timely manner.

6.3 Limitations

While we strive to use commercially reasonable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

7. Your Privacy Rights

Depending on your state of residence in the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you, including the categories of information, the sources from which it was collected, the purposes for collection, and the third parties with whom it is shared.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (e.g., where we need the information to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising. Wing Snob does not sell personal information for monetary consideration. However, we may share information with advertising partners in ways that may constitute "sharing" under the CPRA. You may opt out by contacting us or using a Global Privacy Control (GPC) signal.
• Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you may have the right to limit its use and disclosure to specified purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide you a different level of service, or suggest you will receive different treatment for exercising your rights.

7.2 General Rights for All U.S. Users

Regardless of your state of residence, you may exercise the following rights with respect to your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right of Correction: Request that we update or correct inaccurate personal information.
• Right of Deletion: Request that we delete your personal information, subject to applicable exceptions.
• Right of Portability: Request that we provide your personal information in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using the following contact details:

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your records in our systems. We may ask you to provide additional verification information for security purposes. We will respond to your request within 45 days as required under the CCPA/CPRA. In complex cases, we may extend the response period by an additional 45 days, with notice to you. You may designate an authorized agent to submit requests on your behalf, provided that the agent provides written proof of authorization and we are able to verify your identity directly.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

9. Children's Privacy

Our website and services are intended exclusively for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13. Our practices are also consistent with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and you believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and take reasonable steps to promptly delete such information from our records.

Users between the ages of 13 and 17 should only access our website and services with the knowledge and supervision of a parent or guardian. We do not knowingly collect personal information from minors under 18 for marketing purposes. If we discover that we have collected personal information from a minor under 18 without appropriate parental consent, we will delete that information as soon as reasonably practicable.

10. International Data Transfers

Wing Snob is based in the United States, and our primary operations, servers, and data storage facilities are located within the United States. If you are accessing our website from outside the United States, please be aware that your personal information will be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your home country.

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to the processing of that information in the United States. We take appropriate contractual and organizational measures to ensure that any international transfers of personal data are conducted in compliance with applicable law and with appropriate safeguards to protect your privacy rights.

If you have questions about how we handle international data transfers or if you are accessing our services from a jurisdiction with specific data transfer requirements, please contact us at [email protected].

11. Third-Party Links and Websites

Our website may contain links to third-party websites, apps, or services that are not operated or controlled by Wing Snob. These may include delivery platforms, social media sites, review platforms, and payment gateways. This Privacy Policy does not apply to those third-party platforms, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites or services you visit before providing them with your personal information. The inclusion of a link on our website does not imply our endorsement of the linked website or its privacy practices.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT browser signals. However, we do honor Global Privacy Control (GPC) signals from California residents as required under the CPRA. If you wish to exercise your right to opt out of the sharing of your personal information for cross-context behavioral advertising, you may send a GPC signal or contact us directly at [email protected].

13. Your California Privacy Rights — Shine the Light Law

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits California residents to request and obtain information about personal information we share with third parties for their direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected] with "California Shine the Light Request" in the subject line. We will respond to your request within 30 days.

14. How to File a Privacy Complaint

If you believe that we have violated your privacy rights or failed to comply with applicable privacy law, we encourage you to contact us first so that we can try to resolve your concern directly.

We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the appropriate data protection authority or regulatory body:

14.1 For California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA), which is the state agency responsible for enforcing the CCPA/CPRA:

14.2 For All U.S. Consumers

Any U.S. consumer who believes their consumer privacy rights have been violated may also file a complaint with the Federal Trade Commission (FTC):

In addition, residents of states with specific privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others) may have the right to appeal our decision regarding a privacy rights request or to contact their state's attorney general office for further assistance.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by:

• Posting a prominent notice on our website at wingsnobeat.click.
• Updating the "Last Updated" date at the top of this Privacy Policy.
• Sending an email notification to registered users where required by law or where we consider it appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

We strive to respond to all privacy-related inquiries within 5 business days and to resolve requests within the timeframes required by applicable law. Thank you for trusting Wing Snob with your personal information. We take that trust seriously and remain committed to protecting your privacy at every step of your experience with us.